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"Dick, Thanks for your
calm energy...Your energy and skill set are going to be the
difference maker for me. THANK YOU!"
2010 - Corporate Group
in Orlando & Nassau.
"Just confirming that
everyone has made it safely to the airport and we are all just so
pleased with how the week has gone. Thanks to you and the drivers
who have been exceptional all week. At McDonald's we pride ourselves
on the highest levels of customer delight. I am pleased to say that
your company has displayed such attributes throughout the week, in
particular it has been refreshing to see such a meticulous and
efficient level of communication. Thanks sincerely for being a huge
part of an amazing week for our 44 attendees."
2010 - McDonald's
Australia meeting planner after CCI coordinated all the
transportation for their week long visit in Chicago.
"Just a quick note to
say thanks for your help in getting our team where they need to be
when they needed to be there this week. You guys were superbly
professional and efficient, as usual. Great to have you on the
team!"
2010 - Fortune 50
executive commenting on the transportation service they received in
Vancouver during the 2010 Winter Olympics.
"I just wanted to thank
you and your staff on the wonderful services our VIPs received last
week. Thanks for your patience with our updates and changes.
Everyone I spoke to said the service was wonderful. I look
forward to working with you again later this year...I would love it
if you could handle the ground transportation for our VIPs again."
2009 - Ronald McDonald
House Charities Supervisor after CCI provided the transportation for
all their VIPs to an awards ceremony in Chicago.
“Lastly, on a
personal note I want to say THANK YOU for making
Dick Lamade
my new best
friend. This program was a complex one regarding the ground
transportation. Normally the DMC will have
several contacts during a program; the person assigned to the
arrivals – the VIP’s person, the departures person…the lead at the
Hyatt – the lead at the Gaylord...etc…I believe
you understand what I’m trying to say.
But you gave me 1
person for the whole transportation program and Dick knows his
stuff. This made my job so- so easy.
I truly appreciate
it and I’m passing the word out to our clients that how it makes
such a difference when you work with an expert.
By
the way all our on-site staff just said the same especially Keith
who worked everyday for Astellas and was
in contact with Dick many times. It also made his job much easier to
have 1 person to go to (beside me)”
2007 - DMC contact after Dick Lamade
helped provide the ground transportation management
for a Pharmaceutical National Sales Meeting in
Dallas.
"Over the years that we have been in the ground transportation
business, we have been involved with many transportation
coordinators, none as organized as you. You are a true professional
- good at what you do and it showed."
2003 - President of the Limousine
Service after working with CCI for the McDonald's All-American High School
Basketball Game in Cleveland.
"Thank
you so much, Dick, for making this so much easier for me."
2003 - Pharmaceutical
Company Meeting Planner after CCI organized the transportation for all the arrivals,
departures, a dine around involving 19
separate restaurants, and special transportation needs during the 6
day sales meeting.
"Dick, your contributions to the entire transportation and
hospitality area were invaluable. You always had it under control
and, per usual, maintained a terrific 'can do' attitude during the
entire process. You are a shining example of what QSC and friendly
service is all about. You are to be commended for your hard work and
dedication."
2002 - BM & DW, McDonald's Corporation,
after CCI oganized all the
transportation (coaches & staff) for the attendees to get to the
convention from their hotels on a daily basis, organizing between 50
and 100 coaches a day.
IOC President
Jacques Rogge has said, "McDonald's Olympic Crew Program set the
standard to which all other Olympic sponsors should aspire. With a
positive image and reward impact on crew in more than 50 countries,
including 230,000 US crew, this was an unprecedented worldwide
McDonald's effort for our people. The culmination was 27 days of
operation in
Salt
Lake serving more
than 107,000 multi-national guests, along with more than 350 million
positive worldwide media impresses and positive visibility, sales
and transactions in the
Salt
Lake
market."
2002 - Announcement of 2002 Team Award Winners for
the McDonald's
Salt
Lake Olympic
Worldwide Activation Team.
Dick Lamade of CCI is listed as a
Team member by Jeff Stratton. Dick Lamade & Convention Components
organized all the transportation (coaches, minibuses, vans, sedans &
staff) for the attendees (corporate executives, the worldwide
Olympic Crew & incentive program attendees) to get to their
scheduled Olympic events daily for the duration of the Games.
"This employee-driven program leveraged our
top Olympic sponsorship in a compelling way to internal audiences
and showcased key Brand equities to external audiences. Provided LSM
extensions in communities worldwide, positioned our crew as heroes
and our restaurants as Olympic partners. Customers/media attended
local, qualifying competitions which culminated
with 400 champion crew participating in high profile events
attended by media/dignitaries including a
Big
Mac
Building Contest and an event opening the
city's second Ronald House. An estimated 350 million positive media
impressions generated."
2002 - Announcement of 2002 Team Award
Winners for the McDonald's World Champion Crew Olympics
Communications Program. Dick Lamade of Convention Components is
listed as a Team member by Jack Daly. Dick Lamade & Convention
Components organized all the transportation for the worldwide
Olympic Crew to get to their scheduled Olympic events & work
schedules daily for the duration of the Games.
"Thank you very much for taking care of the transportation during
the Olympics. You are a real pro and it was a pleasure working with
you."
2002 - Staff member who assisted CCI in
Salt Lake City during the Olympics.
"Many, many thanks
for taking great care of our transportation needs in
Las Vegas last
month. You were great to work with up to and during the conference.
It seems every time I had a question, you appeared. But I really had no worries about any of the transportation for WEC.
I knew you and your staff would be there to take care of our
attendees. A few people have called already to ask about the
transportation, and we haven't hesitated to refer them to you."
2001 - Meeting and Trade Show Manager, MPI
about transportation at conference in
Las Vegas
AWARD RECEIVED
In 2002, Dick Lamade was one of 15 recipients
to recieve a new award at McDonald's Corporation, US Operations. The Soaring
Eagle award was given to members of the McDonald's team who made a
significant contribution to the advancement of the McDonald's
Corporation,
U.S. Although acting in a consulting position
for McDonald's Corporation, Dick was named one of the recipients of
the Soaring Eagle award for the part he played at the Salt Lake City
Olympics on McDonalds' behalf.
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